How a fast-growing technology enterprise transformed IT asset visibility with the DigitoWork GetSupport System — eliminating shadow IT, reducing software licence waste, and creating a real-time single source of truth across eight office locations.
Agent-based and agentless discovery tools deployed across all eight sites — identifying every connected device including laptops, desktops, servers, network hardware, printers, mobile devices, and IoT endpoints. 12,000+ assets catalogued with owner, location, configuration, OS version, installed software, and warranty status. Shadow IT devices surfaced and formally inventoried for the first time.
All discovered assets migrated into a single IT Asset Management platform with standardised classification — hardware categories, software licence pools, refresh cycle tiers, and risk ratings. Every physical device tagged with unique QR labels. Licence entitlements reconciled against actual usage for every software title across all 8 offices, surfacing ₹2.8Cr in overpayment and unused licences.
Device refresh schedules automated based on age, usage, and business criticality. Real-time patch compliance dashboards for all endpoints. Software licence reallocation engine redistributes unused seats to teams that need them. Alerts for expiring warranties, end-of-life OS versions, and licence renewals.
Full ISO 27001 asset inventory compliance achieved. Integration with SIEM and endpoint security tools for real-time risk visibility. Executive dashboards deliver live asset health, licence spend, refresh forecast, and compliance posture — enabling data-driven IT capex decisions.
Full ITAM architecture, licence optimisation playbook, security integration details and ROI model
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DigitoWork empowers SMBs and large enterprises to strategically & effectively implement robust Security Preventive Controls, safeguarding their digital assets with confidence.
221 W 9th Street Wilmington, Delaware.
USA 19801
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