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Education Asset Management Case Study — DigitoWork
Case Study  ·  Education

Transforming Asset Management Across a 14-Campus University Network with 30,000+ Assets

How a leading multi-campus university eliminated asset blind spots, recovered misplaced equipment worth crores, and built a real-time single source of truth for every device, furniture piece, lab instrument, and infrastructure component across all campuses using DigitoWork GetSupport System.

Client
Confidential
Sector
Higher Education
Scale
30,000+ Assets · 14 Campuses
Duration
6 Months
91%
Faster asset audits across campuses
₹4.1Cr
Misplaced assets recovered
73%
Reduction in ghost assets
100%
Real-time campus asset visibility
Client identity withheld under NDA. All metrics and insights shared with explicit client approval.

30,000+ assets. Fourteen thousand campuses. Zero unified visibility.

Widespread ghost & missing assets
Thousands of assets — lab equipment, computers, furniture, AV systems — recorded in registers but physically untraceable. Procurement was duplicating purchases for items that simply could not be located.
No lifecycle or depreciation tracking
Over ₹12 crore in fully depreciated assets still listed as active. Finance teams were carrying dead assets on the books, distorting capital planning and annual budget submissions.
!
Disconnected, paper-based registers
Each campus and department maintained its own physical ledger. Asset transfers between departments or campuses were rarely recorded, creating perpetual discrepancies between finance and administration records.
!
Audit & accreditation failures
NAAC and UGC compliance audits repeatedly cited incomplete asset registers, missing maintenance records, and unverifiable laboratory equipment inventories — threatening institutional accreditation ratings.

A structured, campus-by-campus asset transformation

Phase 1 · Months 1–3  ·  Discovery

Physical census, QR tagging & full asset inventory

Campus-by-campus physical verification teams deployed across all 28 locations — scanning, photographing, and cataloguing every asset category: IT equipment, laboratory instruments, furniture, AV and classroom technology, library assets, sports equipment, vehicles, and infrastructure. 45,000+ assets formally inventoried with unique QR codes, assigned custodians, department allocation, condition grading, and purchase details. Ghost assets identified and flagged for write-off; misplaced assets traced and returned to correct departments.

Phase 2 · Months 4–7  ·  Standardise

Unified EAM platform, classification & depreciation engine

All verified assets migrated into a single Education Asset Management platform with standardised classification — asset categories aligned to UGC and NAAC reporting formats, department cost centres, maintenance schedules, and regulatory compliance flags. Automated depreciation engine activated for all asset categories per the Income Tax Act schedules. Finance and administration records reconciled for the first time, removing ₹12 crore in ghost and fully-depreciated assets from the active register.

Full EAM architecture, campus rollout playbook, compliance reporting templates and ROI model
are all in the complete case study PDF — free to download.

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